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Ordering & Shipping

What's the satus of my order
Check the status of your order by visiting your Myaccount / Order Status . This is the easiest and fastest way to get the most current information regarding your order.
When you click on My Account, you will be prompted to sign in with your userid and password. An order summary page will provide you with detailed information about your current or past orders.

How do i cancel my order
If you have already completed an order and wish to add an additional item or alter your order, you will need to cancel your initial order and place a new order.

Shipping Method
DHL


How do i track my order
If your order has been shipped via DHL, Fedex, EMS you may track it using links provided in your order detail or email to you.
If your order has been in transit or production for longer than the stated transit or production time feel free to Contact us for further assistance.

When will my order ship
we will send the item within 3 to 5 business days
Bulk orders may take up to 1-2 weeks to be shipped.